Practical Information New ZealandNew Zealand

Practical Information

How Strenuous are these Trips?

The challenge level of this trip is INTERMEDIATE. Count on lots of walking and extensive nature explorations. There are many adventurous options on this trip.

Group Participants and Tour Leader

Participants:   If International Group  MIN: 8 MAX: 20  Dutch tour leader.


Guide Service
The tour leader serves as logistics coordinator, not a lecturer. They provide information about the daily life and culture and practical tips regarding restaurants, transport, admission fees, activities, etc.  The tour leader organizes and accompanies some activities but participants also enjoy independent time.
 
In-Country Staff
Our land representatives are situated in the destination country you will visit. We work closely with them and they function as our liaison with the guide, drivers and hotels. They are also available in the case of an emergency and their number will be provided on your emergency contact list.
 
Problems or Emergencies
While you are away, should you have a problem, you have several points of contact. Your guide, our land representative, and of course, we are just a call or email away. We will provide contact numbers for you before you leave. Please distribute this list to family or to your contact person at home. If someone needs to reach you from home due to an emergency, but is having difficulty due to language or bad connections, they can call our office and we will assist in contacting you.
 

What To Expect When Traveling on an INTERNATIONAL GROUP TRIP

Djoser, Inc. is an offshoot of a  highly regarded, Dutch tour operator, established in 1985 in the Netherlands.  Djoser has operated in the U.S. since 1998.  We share an outstanding network of land representatives around the world, many of whom have worked with us since our beginnings.  Many of our trips are offered in cooperation with the Djoser, Netherlands office.

On our Price/Dates pages you will see that departure dates are denoted as being organized for  NORTH AMERICAN GROUPS or INTERNATIONAL GROUPS.  On INTERNATIONAL GROUPS trips you will join Dutch and Belgian travelers. This multi-cultural aspect is the draw for many regular Djoser travelers, but not the perfect fit for every traveler. We invite you to consider the description below when selecting to travel with an INTERNATIONAL GROUP or a NORTH AMERICAN GROUP. 

All Djoser adventures are designed for active travelers with emphasis on cultural interaction and nature explorations. The balance of guidance and freedom is also crucial to our journeys. Our International Group programs are some of our most adventurous and comprehensive. Some trips feature days spent in remote areas, with some long drive days, and a night or two in very basic or indigenous accommodations.

The group size ranges from 8 to 22 travelers of all ages, most from Holland.  You will find 1 to 5 North Americans participating in these groups. Almost every participant will have a superb command of English, but you are sure to hear plenty of Dutch. You may need to exert a bit more effort to make initial contact but usually in a day or two, the group warms up to one another. The success of the social interaction tends to depend more on the individual personalities in the group rather than nationalities, just as with any other tour group. 

On most trips, a Dutch tour leader will accompany the group and will speak both Dutch and English. In a few countries, a local guide will accompany instead or will assist the Dutch tour leader, such as in Japan or Syria. 

These are not lecture tours. The guide functions as a logistics coordinator and you will receive the important information. The guide will organize and accompany some activities and meals, but also gives suggestions so that participants can dine and explore independently.  Participants on these trips are rather independent-minded and welcome time on their own in addition to the group activity. Don't expect as much one-one-one attention from the guide as you would find on a North American Group tour.  

On our African safaris with camping accommodations, there will be an English-speaking, African guide with a camp courier assisting with food preparations.Most of the safaris with lodge accommodations will have a a Dutch tour leader.

If you have a travel partner, or if you are solo and can easily engage with others, and welcome the idea of an international mix and an active travel style, then this should be a fun experience for you. If you are traveling alone, or if you are more introverted, blending with the group may be more challenging. Again, so much  depends on the chemistry of the individual group members.

We want you to be happy and it is important that you select a trip style that fits.  If you are worried that you will feel like the "odd man out" then we suggest that you consider a North American group trip.  But if you welcome the added layer and occasional challenges of this added cultural experience, as well as the more adventurous nature of these trips, then these journeys are for you. 

Feel free to call us with your questions. 877-356-7376


Private Tours and Custom Dates

Custom dates can be arranged for your private group of 10 or more. Please inquire about discounts for larger groups.

Local Transportation

Accommodations

We stay in  in varied types of accommodations in the tourist-class hotels, motels, hostels and lodges. The accommodations are double rooms, equipped with shower and toilet. Some rooms have kitchen facilities, so here you have the choice to cook for yourself. Often in the room you will find coffee and tea. The hotel in Rotorua has a small pool and a spa pool. In Napier we stay in an accommodation in the Art Deco style, which is typical for this city In the three cities the hotels are within walking distance of downtown.

Meals

The food in New Zealand reflects the multicultural composition of the country. So you will find the typical English fish and chips, Indian, Chinese and Vietnamese cuisines, but also pancakes. Of course, the American burger giants are richly represented. But try a lamb dish: a better quality not to be found  anywhere. One thing is certain: You will not go hungry because the portions are always pretty large! Meals are not included in the cost, so you can decide what and where you eat. You have a wide choice of dining options.

Climate

New Zealand is located on the Southern Hemisphere, which means that summers run from October until March. July is the middle of winter. The farther you go north, the warmer it gets. The temperature in the cities varies between 32°F and a maximum of 85°F. The chance of rain is greatest in July but there is not a set rainy period. The temperature of the South Island is a little below that of the North Island. During the trip, we also visit areas at a higher altitude where, of course, it is cooler. Be aware that during the entire year there are different weather patterns. New Zealand is known for weather that changes instantly. Due to the great differences in altitude, it is possible that you may stand on a glacier in the morning and the afternoon you are sunbathing on the beach.

Check the following website for a summary of temperature and rainfall in the region during your season of travel:  www.worldweather.org



Check the weather for your destination: Check temperature and rainfall for specific cities on your trip, during your month of travel at www.worldweather.org

Travel Documents

But requirements can change so you must also check with the Department of State for the most recent document requirements for travel to your destinations. Be sure that your passport is valid for at least six months after departure from your destination. Also make sure there are extra pages in your passport.  When completing VISA applications, be sure to confirm whether you will need a SINGLE or DOUBLE entry tourist visa. We will provide you in-country contact information for your visa application.  The website for the Dept. of State is:  http://travel.state.gov/travel/travel_1744.html.

Flights


You will need to book your own flights from and to the United States. Be sure to schedule your flight to arrive prior to the scheduled arrival of the Dutch travelers so that you will not miss the initial group meeting with the tour leader. Flight delays or late arrivals could result in missed activities or can even require that you catch up to the group, which may involve costly transfers. Leave ample time for flight connections and terminal changes. If the scheduled arrival time for the Dutch is early in the A.M. we recommend that you arrive the night before.


USEFUL LINKS FOR BOOKING YOUR FLIGHTS
ORBITZ:   http://www.orbitz.com/
EXPEDIA: http://www.expedia.com/

BEFORE YOU FINALIZE YOUR FLIGHT, GET TRIP CONFIRMATION!
Do not book your flight prior to written or e-mail notification from Djoser that the trip is a "go". For instance, group trips must meet the required minimum enrollment. We will notify you of the status of enrollment upon request. Also, on very rare occasions, an unforeseen itinerary or date change can occur.  We advise you to take out travel insurance. Before booking your flight, make sure that you are aware of your flight provider's penalties for changes or cancellations.  We are not liable for penalties incurred for flight changes or cancellations.  


Airline Tickets

If internal flights, boats, or trains are used during a Djoser program the guide will hold tickets and will disperse them to travelers at the appropriate time during the trip. 

Money

The cost of the land packages includes city-to-city transport, guide assistance, lodging as described, and only meals listed in the price inclusive section. You should budget for out-of-pocket expenses for other meals, fees for optional excursions and activities, in-city transport and other personal expenses.  See our prices for the estimated out of pocket expenses

ATMS are found in major cities
Major cards accepted in larger cities.
Currency: New Zealand dollar.



Currency & Cash
On your trip you will want to make sure you are prepared with the proper form of currency. ATMs can be scarce and charge cards are not always accepted.  You will want to exchange money for the local currency.  Before you go, you can check the most current conversion rates, and you can also print out a handy currency exchange "cheat sheet" at: http://www.oanda.com/convert/cheatsheet

Tipping
On our international group trips, for your convenience, the tour leader will organize a tip pot at the beginning of the trip. At the beginning of the trip, each participant will donate a few dollars per day to the pot. The amounts will be disbursed to drivers, local guides, hotel staff, and others along the way.  If there are funds remaining at the end of the trip, they will be divided among the group.  The tip pot does not include a tip for your tour leader. On our private trips, tipping is up to you.

Health

Check with your doctor or local health authorities for the latest recommendations. Be mindful of what you eat. We recommend you carry a first aid kit and be sure to be equipped with your personal medications, painkillers, and medicines to prevent diarrhea and stomach disorders. The tour leader will also carry a first aid kit in case of emergencies. Keep in mind that travel can be tiring. It is important to be in good health, in good condition and fully equipped for the journey. Take care that you eat properly, drink plenty of water and get lots of rest. Those who travel on our more physically active trips, including our Walking Tours or Biking Tours, should have higher level of fitness and stamina. For country specific health advice, please consult the Center for Disease Control website at www.cdc.gov.


Travel Insurance
For piece of mind, we highly recommend that you procure travel insurance.  If you have booked a Walking Tour or Biking Tour, insurance is mandatory.

Make sure that you are covered in the event of illness or injury. If adequate treatment is not readily available in the area,  emergency evacuation is often required by private carrier and can be exorbitantly expensive. Also, unforeseen events at home can prevent you from going, such as the illness of an immediate relative. Even things like delayed or missed flights or lost luggage can be costly. You are free to choose your own insurance provider.

Over the years, we have recommended TRAVELEX. They offer a variety of plans and most importantly, they are responsive. Should you choose to go with TRAVELEX, you will contact them directly and the cost of your coverage will depend on the plan you choose. The cost will be based over the total cost of your trip and flights, and the amount is also subject to your age. Ask about the TRAVEL PLUS plan and the more economical TRAVEL LITE plan.  Their website is www.travelexinsurance.com and phone number is 1-800-228-9792.

It is important to get travel insurance immediately after booking as most companies have a brief window (10 days from booking) for coverage of preexisting conditions, for example, coverage of cancellation due to a sick relative.

Travelers will be asked to provide us with travel insurance contact information before departure.

Luggage & Clothing

Please limit your luggage to 35 pounds. We recommend a soft, rolling duffle bag. Hard suitcases are difficult to pack on the vehicle.  Be sure to bring good walking shoes that are comfortable and already broken in. Make sure any equipment that you bring is in good working order. 

Resources

A good guidebook is invaluable. We recommend the Lonely Planet series as well as the DK Guidebooks.

Communication

Mobile telephone use is limited. Internet cafes can often be found in larger cities but count on a slow connection. Check with your phone provider before departure regarding coverage or consult the following webpage: www.gsmworld.com/roaming/gsminfo/index.shtml

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