Practical Information KenyaKenya

Practical Information

How Strenuous are these Trips?

The challenge level of this trip is Intermediate-Advanced. Count on an active pace, lots of walking and intensive nature explorations.

Group Participants and Tour Leader

PARTICIPANTS:  International Group  MIN: 8 MAX: 20

IF YOU BOOK A TRIP WITH AN INTERNATIONAL GROUP
When you book one of our International Group Adventures, you will join an active group of travelers of all ages, most from Holland and Belgium. Depending on the trip, there will be only one to five North Americans on the trip. Most of the European participants have a superb command of English but you are likely to hear lots of Dutch spoken. The Dutch tour leader will address the group in Dutch and English. These are not lecture tours and you will get the important information.  On our African camping safaris, a local English-speaking local guide will accompany the group. Participants of these groups are extremely independent-minded  and embrace opportunities to explore or dine on their own, in addition to group activity.
 
Traveling with an international group adds another dimension to your trip. Compatibility has more to do with individual personalities of group members. Socializng can be more challenging for solo travelers and may require more effort on your part to initiate contact. The Dutch are usually quite social and often, very direct. Their politics tend to lean towards the liberal side. The European participants, of all ages, are typically very active and most everyone is up for a hearty hike or bike ride.
 
Trust your instincts....if this description sounds appealing, these trips are probably a great match for you. But if you feel that it may be too active, that you prefer more one-on-one attention, or that that the idea of being in the minority is not appealing, then a private trip or travel with our North American groups may be more suitable for you.

CAN I BOOK A PROGRAM LISTED AS A GROUP TRIP FOR MY OWN PRIVATE PARTY?
In addition to our programs that are listed in our website, specficially as PRIVATE TOURS, we can arrange many of the intineraries listed for our international groups, for your private group of 8 or more.  We make certain modifications for private groups, which, along with the size of your group, will effect the pricing of the trip. Please call for more information.
 
ARE DJOSER TRIPS GOOD FOR FAMILIES?
Families with older children will enjoy the active nature of our international group trips. The opportunity for cultural immersion with Dutch travelers adds another dimension to your experience. There will be plenty of opportunities to break off from the group for private family time. The level of activity and the long drive days may be too challenging for younger kids, some seniors, or individuals who are less physically active. On our private journeys, you can set your own pace and comfort levels, according to the needs of your family. We offer discounted rates for children. 

GUIDE SERVICE
An English-speaking, African guide accompanies this trip. An African camp courier oversees food purchase and meal preparations on safari, with assistance from the group members.    
 
IN-COUNTRY STAFF
Our land representatives are situated in the destination country you will visit. We work closely with them and they function as our liaison with the guide, drivers and hotels. They are also available in the case of an emergency and their number will be provided on your emergency contact list.
 
PROBLEMS OR EMERGENCY
While you are away, should you have a problem, you have several points of contact. Your guide, our land representative, and of course, we are just a call or email away. We will provide contact numbers for you before you leave. Please distribute this list to family or to your contact person at home. If someone needs to reach you from home due to an emergency, but is having difficulty due to language or bad connections, they can call our office and we will assist in contacting you.


Local Transportation

During the safari in Kenya we use a safari truck with cooking/kitchen facilities. aSometimes we also use a  bus that can handle the occasional unpaved roads.


Accommodations

Tents (dome tents provided) Participants pitch tents. Hotels on occasional nights. Night train to Mombasa.
 
SINGLE TRAVELERS
If you are traveling solo, we will match you with a same-sex roommate. On our international group trips, if you request a roommate and there is not a roommate available, unless otherwise noted, there is no supplementary charge for the single room.  On most trips, you can request single accommodations for a reasonable charge. If you would like single accommodations, please indicate your preference on your booking form.   


Meals

he meals during the safari are included in the price. On the camping trip we prepare our three meals a day. A local camp courier accompanies the group and will prepare the meals and is in charge of purchase of food. Group participants are expected to pitch in with the cooking and cleaning up of meals. The meals that we prepare are tailored to  western tastes. If you have a particular diet, at the beginning of the journey you can alert your tour leader/camp courier about these needs.  For vegetarians, there are always alternatives. During the nights in hotels and chalets, meals not included. This has the advantage that you free to decide where you and with whom you will eat.

In Nairobi and Nyali Beach you have to pay for your own food. You are free to choose any restaurant. Certain places in Nairobi only serve African cuisine, for example in the district south of Moi Avenue. Several centrally located hotels offer a weekly African buffet, where you may taste all kinds of courses for a reasonable price. Furthermore there are many Indian restaurants and also Chinese and Italian restaurants. Outside of town is the “Carnivore” Restaurant, which is famous for serving game.

Bottled water is easily obtainable.

Climate

Due to the topographic variety in Kenya there are huge differences in climate. The average temperature per year in Nairobi, which lies 5000 feet above sea level, is 65 degrees Fahrenheit. In general, daytime temperatures will not go below 80 degrees Fahrenheit while at night it may cool off to 40 degrees Fahrenheit. We recommend bringing warm clothing for the evenings. Rain will fall during the “long rainy period” from March to May and during the ‘short rainy period’ from mid October through December. Showers usually fall in the evening. They are short downpours, but they don’t interfere with travel during these times. In the North, around Lake Turkana, are large differences in temperature from 96 degrees Fahrenheit during the day to 68 degrees Fahrenheit during the night. The little rain that occurs here mainly falls in November with short, but violent thunderstorms. The shore region has a humid tropical climate with temperatures around 90 degrees Fahrenheit all year round. Even though the traditional travel season for Kenya is December and January, you may travel there any time of year.

Check the following website for a summary of temperature and rainfall in the region during your season of travel:  www.worldweather.org



Check the weather for your destination: Check temperature and rainfall for specific cities on your trip, during your month of travel at www.worldweather.org

Travel Documents

A visa is required for Kenya.
 
Be sure to check with the Department of State for the most recent document requirements for travel to your destinations. Be sure that your passport is valid for at least six months after departure from your destination. Also make sure there are extra pages in your passport.  When completing VISA applications, be sure to confirm whether you will need a SINGLE or DOUBLE entry tourist visa. We will provide you in-country contact information for your visa application. The website for the Dept. of State is:  http://travel.state.gov/travel/travel_1744.html.
 
VISA & PASSPORT EXPEDITOR
If you are in a rush for documents, a passport or visa expediting service can arrange your documents in a couple of weeks or a couple of days. We have used ITS EASY PASSPORT & VISA SERVICES, for years. They have easy to follow process instructions and have always been reliable. ITS EASY will honor a 10% discount off the processing portion of the fee if you let them know you are traveling with us. Please use the following link for ITS EASY PASSPORT & VISA SERVICE: http://www.itseasy.com/visa-expediting-services.php

Flights

BOOKING YOUR FLIGHTS FROM/TO THE U.S.
As we provide only the LAND PORTION of the trip, you will need to book your own flights from and to the United States. Book your flights into and out of the cities listed below:
 
Land program begins in:   Nairobi
Land program ends in: Mombosa

Please note the arrival and departure times listed for the Dutch participants. Plan your flights to arrive prior to the scheduled arrival of the Dutch travelers so that you will not miss the initial group meeting with the tour leader. Flight delays or late arrivals could result in missed activities or can even require that you catch up to the group, which may involve costly transfers. Leave ample time for flight connections and terminal changes. If the scheduled arrival time for the Dutch participants is between 3AM & 11AM we recommend that you arrive the night before, requesting an extension hotel night when you book your trip. If the group arrives late evening or up until 3AM, we include the hotel night and you are free to check in early and rest up or explore on your own. The hotels are usually available for check-in at 1PM.

Hotel available 1PM. Dutch group flight scheduled to arrive: on Day 1 at 7:10 PM
On the final day, the flight for the Dutch participants is scheduled to leave at:
6:00 AM

USEFUL LINKS FOR BOOKING YOUR FLIGHTS
ORBITZ:   http://www.orbitz.com/
EXPEDIA: http://www.expedia.com/

BEFORE YOU FINALIZE YOUR FLIGHT, GET TRIP CONFIRMATION!
Do not book your flight prior to written or e-mail notification from Djoser that the trip is a "go". For instance, group trips must meet the required minimum enrollment. We will notify you of the status of enrollment upon request. Also, on very rare occasions, an unforeseen itinerary or date change can occur.  We advise you to take out travel insurance. Before booking your flight, make sure that you are aware of your flight provider's penalties for changes or cancellations.  We are not liable for penalties incurred for flight changes or cancellations. 
 
UPON ARRIVAL - AIRPORT TRANSFER
Upon arrival at the destination country, a representative, holding a DJOSER sign, will meet you at the airport and will take you to the hotel where you will meet the tour leader and the other travelers. Prior to your departure you will receive more information about this.  Be sure to give us your flight information: airline name, flight numbers, airport name, arrival and departure times.
 
FLIGHT DELAYED?
If your flight is delayed or canceled, please notify us so that we can alert the tour leader and land agent of your later arrival. It is possible that we will not be able to cancel or reschedule the pick-up for you upon arrival. In this case, you should take a taxi from the airport to the hotel address, which we have provided for you. Djoser is not responsible for this extra expense, however, generally, travel insurance will cover this expense.

Airline Tickets

If internal flights, trains or boats are used during a Djoser program, the tour leader will handle the tickets and disperse them to group participants at the appropriate time. 

Money

MONEY MATTERS
The cost of the land packages includes city-to-city transport, guide assistance, lodging as described, and only meals listed in the price inclusive section. You should budget for out-of-pocket expenses for other meals, fees for optional excursions and activities, in-city transport and other personal expenses.  See our prices for the estimated out of pocket expenses.

CURRENCY & CASH
On your trip you will want to make sure you are prepared with the proper form of currency. ATMs can be scarce and charge cards are not always accepted.  You will want to exchange money for the local currency.  Before you go, you can check the most current conversion rates, and you can also print out a handy currency exchange "cheat sheet" at: http://www.oanda.com/convert/cheatsheet

TIPPING
On our international group trips, for your convenience, the tour leader will organize a tip pot at the beginning of the trip. At the beginning of the trip, each participant will donate a few dollars per day to the pot. The amounts will be disbursed to drivers, local guides, hotel staff, and others along the way.  If there are funds remaining at the end of the trip, they will be divided among the group.  The tip pot does not include a tip for your tour leader. On our private trips, tipping is up to you.

Health

Check with your doctor or local health authorities for the latest recommendations. Be mindful of what you eat. We recommend you carry a first aid kit and be sure to be equipped with your personal medications, painkillers, and medicines to prevent diarrhea and stomach disorders. The tour leader will also carry a first aid kit in case of emergencies. Keep in mind that travel can be tiring. It is important to be in good health, in good condition and fully equipped for the journey. Take care that you eat properly, drink plenty of water and get lots of rest. Those who travel on our more physically active trips, including our   Walking Tours or Biking Tours, should have higher level of fitness and stamina. For country specific health advice, please consult the Center for Disease Control website at www.cdc.gov.

TRAVEL INSURANCE
For piece of mind, we highly recommend that you procure travel insurance.  Make sure that you are covered in the event of illness or injury. If adequate treatment is not readily available in the area,  emergency evacuation is often required by private carrier and can be exorbitantly expensive. Also, unforeseen events at home can prevent you from going, such as the illness of an immediate relative. Even things like delayed or missed flights or lost luggage can be costly. You are free to choose your own insurance provider. Over the years, we have recommended TRAVELEX. They offer a variety of plans and most importantly, they are responsive. Should you choose to go with TRAVELEX, you will contact them directly and the cost of your coverage will depend on the plan you choose. The cost will be based over the total cost of your trip and flights, and the amount is also subject to your age. Ask about the TRAVEL PLUS plan and the more economical TRAVEL LITE plan.  Their website is www.travelexinsurance.com and phone number is 1-800-228-9792.  It is important to get travel insurance immediately after booking as most companies have a brief window (10 days from booking) for coverage of pre-existing conditions, for example, coverage of cancellation due to a chronically sick relative.

Luggage & Clothing

Please limit your luggage to 35 pounds. We recommend a soft, rolling duffle bag. Hard suitcases are difficult to pack on the vehicle.  Be sure to bring good walking shoes that are comfortable and already broken in. Make sure any equipment that you bring is in good working order.

It is recommended that you bring a universal adapter plug and extra batteries for your flashlight, in the event of power outages.  

VOLTAGE
220-240 volts.

Resources

A good guidebook is invaluable. We recommend the Lonely Planet series as well as the DK Guidebooks.

Communication

Mobile telephone use is limited. Internet cafes can often be found in larger cities but count on a slow connection. Check with your phone provider before departure regarding coverage or consult the following webpage: www.gsmworld.com/roaming/gsminfo/index.shtml
 
Check with your phone provider before departure regarding coverage or consult the following webpage: www.gsmworld.com/roaming/gsminfo/index.shtml
 
 
BOOK A TRIP
The recommended cut-off date for booking most trips is 30 days prior to departure for group trips. Many trips fill months in advance and bookings are subject to availability. For trips that have internal flights or visa requirements it is important that you book early so that flight can be booked and the documents processed in plenty of time. Feel free to call us later, however, as we can always check for availability.

You may "Book A Trip" on our website, or print a form out and fill it in manually. Or, we can email or mail you a booking form.

You will receive an invoice within a few days of booking your trip. We will notify you as to the enrollment status of the trip.
At this time your deposit is due to hold your place on the trip.

Mail the signed booking form with you check, made payable to Djoser, Inc. . Mail to Djoser at 154 Woodgate Lane, Paoli, PA 19301, Attn: Booking Dept.
The amount of the deposit is: $350
The deposit is non-refundable unless your requested date is unavailable, or in the event that we must cancel the trip, due to unforeseen circumstances, such as a political or natural crisis, or  for example, on a group trip, if we do not meet the required enrollment minimum. In these events, your deposit would be returned to you.
The balance of your payment is due 90 days prior to departure.

Your next communications will come to you including a day to day description of the program, your visa requirements, insurance, packing instructions, and other useful information. Invoices and other notifications will come to you by email unless you instruct us otherwise.

Before you finalize your flight, be sure that you have received written confirmation from us that our trip is a "go". In the case of a group trip, you will need to be sure that the trip has reached the minimum number of participants required. 

Be sure to verify the most recent visa requirements on the Department of State website, provided.

About 2 weeks prior to your trip you will receive your final information, which will include a hotel list with addresses and emergency contact information, your tour leader’s name, and the names of other trip participants.  In addition, you will receive a detailed list of final instructions regarding your trip, including information about your airport transfer upon arrival.
You will find our cancellation terms and conditions on our booking form.
 
CONTACT US
Phone: Toll Free 877-356-7376 -  484-595-0480
Email  - info@djoserusa.com